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So Ryan opens it up, immediately falls in love with it, and twists the little red stand where the Green Ranger can be placed at the top of the Dragonzord. It roars and fires its missiles. Lights are bliking, kids are smiling... I'm getting shot by little plastic missiles. Everything is great right.
WRONG!
Ryan grabs the Dragon Flute and presses the buttons. Nothing. No movement. No song. No swirly thrashing of the tail. N-O-T-H-I-N-G!
Okay, so Mom and Dad are more upset than he is at this point because he still has a Dragonzord. He plays with it, and we put in to exchange it with Amazon. (That process was hassle free as far as return shipping etc.)
Dragonzord #2 has the same problems. The remote will not work.
Fine, so we go to our local Walmart and pick up Dragonzord #3.
It also does not work. At this point we try using the remotes with each of the Dragonzords. Heck, we even bought two extra packs of batteries to make sure we could supply both the remote and the Dragonzord with batteries.
Nothing.
So at this point we're smiling thinking only we could have this kind of luck... but oh no.
My wife goes back to Walmart. Exchanges the defective one for a new one. But this time she is on to that tricky plastic Dragonzord. She takes the new one straight to customer service. She opens it there in front of them and supplies new batteries that she bought just for this procedure. #4 is a bust too.
At this point the customer service people are flabbergasted. They go and pull EVERY Dragonzord they have off the shelves and bring them all to customer service. None of them work either!
So, my wife gets a refund because there is no working unit to exchange it with and just for kicks and giggles she drives to the next towns Walmart.
The process repeated itself as she bought Dragonzord #10 and some new batteries. When #10 fails to work, the customer service people pulled all the others after hearing her story. They were so sure they would have one that worked. The other Walmart wasn't as good as this one, they joked.
They soon choked on their joke when they opened every Dragonzord they had and found none of the remotes worked!!!
Luckily I had found an alternative that would cheer my boy up. We got him a large Megazord that is nearly as tall as he is. But still... what the crap Fisher Price? Was the QA guy sleeping?
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